Knowledgespeak Newsletter
|
| | | | SCHOLARLY PUBLISHING INDUSTRY
WEEKLY NEWS ALERT | | |
| | | | | | | | | July 1, 2025 | | AI in CX: Turning Every Touchpoint into a Strategic Advantage | Customer experience is evolving through data-driven, intelligent systems that enhance engagement across every channel. From automated chat interfaces and real-time support tools to emotion recognition and self-service platforms, organizations are delivering faster, more accurate, and highly personalized interactions. These capabilities are improving satisfaction, streamlining operations, and creating a measurable impact at scale.
See how intelligent systems are shaping the next era of customer engagement. Watch the video to explore the transformation. | | | | | | | | | | | | |  | | | | | Alliances, Partnerships & Consolidations
| | | | | • | CAS and CAPES expand collaboration to provide life sciences resources across Brazil - Read more | | • | Wiley and Royal Society Te Apārangi announce publishing partnership to expand international visibility of New Zealand research - Read more | | • | Canadian Science Publishing acquires Journal of Psychiatry and Neuroscience - Read more
| | | | | Search for more news in this Theme | | | | | |  | | | | | Public Access
| | | | | • | Frontiers becomes first publisher to contribute metadata to Open Life Science Publication Database - Read more | | • | IOP Publishing and Couperin establish unlimited open access agreement to enhance visibility of French research - Read more | | • | DIAMAS outputs positioned to reshape Diamond open access across Europe - Read more | | | | | Search for more news in this Theme | | | | | | |  | | | | | New Release - Journals/Products/Services
| | | | | • | Elsevier launches Embase AI to streamline biomedical research discovery - Read more | | • | ProQuest launches Ebook Central Reader App to enhance secure, accessible offline ebook use across platforms - Read more | | | • | ACM launches new journal to advance AI security and privacy research - Read more
| | | | | Search for more news in this Theme | | | | | |  | | | | | New Appointments and administrative changes
| | | | | • | Wiley appoints Katya Andresen to the Board of Directors - Read more | | • | AIP Publishing appoints Dr. Ranjan Singh as Founding Editor-in-Chief of APL Engineering Physics - Read more | | • | Daniel J. Montgomery appointed Executive Director of the American Library Association - Read more
| | | | | Search for more news in this Theme | | | | | | | | | Discover More News Themes: Expand Your Knowledge Today! | | | | | | | | More Industry News | Molecular Omics to transition from Royal Society of Chemistry to Oxford University Press in 2026
Read more>> | University of California and BioOne establish five-year agreement to support open access and nonprofit publishing
Read more>> | | SSP Open Access workshop returns with updates, discounts, and interactive learning
Read more>> | PASCAL partners with DOAJ to support open access infrastructure in South Carolina
Read more>> | | Knowledge Unlatched returns to nonprofit stewardship under Annual Reviews
Read more>> | 'Who owns our knowledge?' is theme for Open Access Week 2025
Read more>> | | C4DISC webinar to explore DEIA and SDGs integration in scholarly publishing
Read more>> | 2025 John Cotton Dana Awards spotlight innovation in library marketing
Read more>> | | Research Solutions and Third Iron partner to simplify library content access
Read more>> | ResearchGate and World Scientific Publishing expand journal home partnership
Read more>> | | 53 new libraries adopt OCLC's WorldShare Management Services platform
Read more>> | | | Upcoming Industry Events | Future of Scientific Publishing conference
Event Date: July 14 -15, 2025
Event Location: London, UK
| ISMTE 2025 Annual Conference
Event Date: August 5 - 8, 2025
Event Location: Montréal, Québec, Canada
| | | To learn more, visit our Events Page. | | |
|
| Do you have relevant news articles to share with us? |
| Click here to send a press release. |
| | | |
| |  | |
| | © Straive 2025. All rights reserved.
You are receiving this email newsletter as part of your Knowledgespeak membership.
Click here to unsubscribe from this email newsletter. You may visit our Privacy Policy page.
Registered Office: Straive, 77 Robinson Road, # 13-00, Singapore, Singapore , . | |
| | | |
No comments:
Post a Comment