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SCHOLARLY PUBLISHING INDUSTRY WEEKLY NEWS ALERT

November 12, 2024 FEATURED ARTICLE Leverage Conversational AI to Transform Your Customer Experience   In today's digital era, conversational AI is revolutionizing customer interactions, reshaping how businesses engage with both customers and employees. Understanding, interpreting, and responding to human language in a natural and meaningful way significantly enhances communication. One of its key advantages is automating repetitive tasks—AI-powered chatbots can efficiently handle routine customer inquiries, allowing employees to concentrate on more complex issues. This leads to faster query resolution, higher customer satisfaction, and improved operational efficiency. Read More to know how conversational AI can elevate your customer experience.                   Alliances, Partnerships & Consolidations        • Taylor & Francis joins DAISY Consortium's Inclusive Publishing Partner Program to advance accessibility in publishing - Read more • Geological Society of America acquires Mountain Press Publishing's popular Geology series - Read more • IGI Global endorses United2Act initiative to combat academic paper mills - Read more     Search for more news in this Theme         Public Access        • PLOS partners with CLOCKSS to secure open-access journals for the future - Read more • OA Switchboard launches new OJS plug-in to boost visibility for diamond open access journals - Read more • ResearchGate and IMR Press partner to enhance global reach for open access journals - Read more     Search for more news in this Theme         Artificial Intelligence (AI) / Machine Learning (ML) / Natural Language Processing (NLP)     • Elsevier partners with Pistoia Alliance to drive safe AI adoption in drug discovery - Read more • EBSCOlearning™ and Mindstone launch Mindstone AI Skills Training program - Read more     Search for more news in this Theme         Results/findings from research reports        • New STM report highlights urgent need for stronger digital identity verification in academic publishing - Read more • New research provides roadmap for publishers to align with sustainable development goals - Read more     Search for more news in this Theme     Discover More News Themes: Expand Your Knowledge Today! Transformative / Read and Publish Agreement Peer Review Diversity, Equity, Inclusion & Accessibility (DEIA) Sustainable Development Goals (SDGs) / Sustainability More Industry News Clarivate unveils ProQuest One Sustainability to drive research in sustainability fields Read more>> Springer Nature establishes Latin American Research Advisory Council to enhance regional collaboration Read more>> HEPI releases policy note on accelerating translational research for societal impact Read more>> Purpose-Led publishing expands access to APS Global Physics Summit with virtual events Read more>> Registration is now open for the NISO Plus 2025 Conference in Baltimore Read more>> Metabarcoding & Metagenomics journal gains inclusion in Web of Science, boosting visibility and impact Read more>> Canadian Journal of Chemistry welcomes Dr. Alison Thompson as the new Co-Editor-in-Chief Read more>> Nature Navigator wins 2024 Red Dot Design Award for Excellence in Interface & User Experience Design Read more>> Neil Jefferies appointed as new Executive Director of the Open Preservation Foundation Read more>> Taxonomy, Thesauri, Ontologies, and Semantic Publishing From Data to Insights: How RAG and Knowledge Graphs Can Transform AI Read more>> The Challenges of Implementing the EU Taxonomy - Practical Advice Read more>> Flood to Fuel: AI Turns Data Overload Into Human Potential Read more>> Upcoming Industry Events Taxonomy Boot Camp Washington Event Date: November 18 - 19, 2023 Event Location: Washington, DC, USA STM Innovator Fair 2024 Event Date: December 3, 2024 Event Location: London, UK To learn more, visit our Events Page.

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